Frequently Asked Questions

Our website is hosted on Shopify, which provides our e-commerce platform and secure payment processing. By using our site, you also agree to Shopify’s applicable terms and policies.

Goods may be returned for store credit seven days after arrival.

If goods purchased from the website are defective. Please reach out to divyanshu@kartikresearch.com with the problem and then a replacement/return/refund/partial refund may be processed at the discretion of the Kartik Research customer service teams.

Goods bought on sale are final sale unless defective. In which case, they may be exchanged for store credit within seven days.

India Orders Take 3-4 working days.